Is this the end of Buy Now Pay Later? Klarna on the Ropes

Is this the end of Buy Now Pay Later? Klarna on the Ropes

Coming out of the pandemic there was one question on many minds above all: What trends will stay and which ones will go?

A recent article from Banking Day highlights a few items about the Australian arm of Klarna:

* Losses in 2021 4x greater than they were in 2020, up to $56 M from $14 M.

* The company is being propped up by the Stockholm-based parent company, but unclear for how long.

* Amount of commission income from merchants and consumers fell to a third of its previous value in 2021 over 2020. This would make it pretty clear why profitability has cratered there?

All the while marketing in Australia doubled year over year.

Of course, you are investing in marketing for growth... but the financials are telling you that more growth just drives you faster off the cliff? Now what?

Sounds like a definition of a business model which may not survive going forward.

Is there even enough here for a credit card company to acquire instead of replicating it themselves?

Better question: is there anything here to replicate?

The only remaining question is:

What does this mean for the rest of the players? Is BNPL like the aggregator market -- dozens tried, but only one or two succeed?

Is it some odd coincidence I can't get the Affirm investor website to load right now?

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
Previous
Previous

Amazon Testing a 2 hour Deliver With Prime program?

Next
Next

Amazon Earnings Reveal Struggles with Costs and Space, Growth Still Looks Decent