The Relationship Between Company News & The Truth

Consulting
Written By Rick Watson

If your new corporate initiative - especially at a big company - has a Dilbert-like catch-phrase or slogan, you often know it's the start of something bad.

"Meeting the Next Century" or "Turning the Page" or "Supercharged for Growth" can often be a happy HR face on what behind the scenes are simple cost reductions.

These decisions can have ripple effects across the organisation. What often happens as a result of these decisions is retrenchment, not innovation. More work is piled into fewer people, and projects across every department just seem to slow down.

If it's bad news, don't try and sugarcoat it. Seriously.

If you give people bad news, that's one thing. If you give people bad news packaged as good news and you make them figure out it's actually bad news, then you have only shown them you can't be trusted.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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