A Guide for Brands to Think Critically About Agentic Commerce

Rick Watson 10/23/25 Rick Watson 10/23/25

A Guide for Brands to Think Critically About Agentic Commerce

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Bobby Morrison CRO Out at Shopify: Now The Dust Has Settled

Rick Watson 10/10/25 Rick Watson 10/10/25

Bobby Morrison CRO Out at Shopify: Now The Dust Has Settled

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Process Re-Engineering Is a Key Skill in the Age of AI

Rick Watson 10/7/25 Rick Watson 10/7/25

Process Re-Engineering Is a Key Skill in the Age of AI

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Amazon Still Stuck Muddling Through Day 2: Now What?

Rick Watson 9/3/25 Rick Watson 9/3/25

Amazon Still Stuck Muddling Through Day 2: Now What?

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"Oh, Shift!" - Agentic Software Leader Content Series Upcoming - Volunteers err Victims Wanted

Rick Watson 7/21/25 Rick Watson 7/21/25

"Oh, Shift!" - Agentic Software Leader Content Series Upcoming - Volunteers err Victims Wanted

Software company CEOs: Is your business ready for the shift to Agentic AI? Join our new content series to explore practical strategies for product development, sales, and company structure in the age of AI.

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Kohl's Spinning in Circles

Rick Watson 1/30/25 Rick Watson 1/30/25

Kohl's Spinning in Circles

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Target Shuffles Management Deck Chairs: Still Too Slow

Rick Watson 6/26/24 Rick Watson 6/26/24

Target Shuffles Management Deck Chairs: Still Too Slow

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PayPal Completely Changing Leadership, Priorities, and Pace of Innovation

Rick Watson 6/21/24 Rick Watson 6/21/24

PayPal Completely Changing Leadership, Priorities, and Pace of Innovation

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Paypal Is Building an Ads Platform: Klarna Envy?

Rick Watson 5/29/24 Rick Watson 5/29/24

Paypal Is Building an Ads Platform: Klarna Envy?

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Profitability is Not Enough For Companies Looking to Survive

Rick Watson 11/1/23 Rick Watson 11/1/23

Profitability is Not Enough For Companies Looking to Survive

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3 Key Takeaways from Shopify CEO Tobi Lütke's Interview with New Board Member Bret Taylor

Rick Watson 6/28/23 Rick Watson 6/28/23

3 Key Takeaways from Shopify CEO Tobi Lütke's Interview with New Board Member Bret Taylor

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Improving Your Business Depends on Change Management

Rick Watson 9/23/22 Rick Watson 9/23/22

Improving Your Business Depends on Change Management

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Shopify Changes Its COO and CFO - Stock Price Likely an Important Reason

Rick Watson 9/8/22 Rick Watson 9/8/22

Shopify Changes Its COO and CFO - Stock Price Likely an Important Reason

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Amazon Shuffles Its Consumer Team Leadership And Appoints Doug Herrington Leader of Stores Worldwide

Rick Watson 6/22/22 Rick Watson 6/22/22

Amazon Shuffles Its Consumer Team Leadership And Appoints Doug Herrington Leader of Stores Worldwide

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Andy Jassy Proves His Jeff-Bot Status With First Shareholder Letter

Rick Watson 4/15/22 Rick Watson 4/15/22

Andy Jassy Proves His Jeff-Bot Status With First Shareholder Letter

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Using 5 Dysfunctions Of A Team As A Frame Of Reference

Rick Watson 8/30/21 Rick Watson 8/30/21

Using 5 Dysfunctions Of A Team As A Frame Of Reference

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Without Transparency, Managers Have Nothing

Rick Watson 7/20/21 Rick Watson 7/20/21

Without Transparency, Managers Have Nothing

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Instacart’s Management Team Has No Grocery Experience

Rick Watson 3/16/21 Rick Watson 3/16/21

Instacart’s Management Team Has No Grocery Experience

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The No CTO Flaw

Rick Watson 1/4/21 Rick Watson 1/4/21

The No CTO Flaw

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Struggles Are a Part of Leadership

Rick Watson 7/12/20 Rick Watson 7/12/20

Struggles Are a Part of Leadership

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