Discover how UPS is shifting its strategy by reducing reliance on Amazon, optimizing costs, and focusing on higher-margin customers. This article explores key changes in Amazon’s contract, USPS service adjustments, and UPS’s plan to improve domestic operating margins. Learn how these moves impact the supply chain and what it means for businesses relying on UPS for shipping.

Explore the shifting dynamics of free shipping in the retail industry with our insightful article. Delve into the findings of a recent survey by PYMNTS and Adobe, revealing the crucial role of free shipping in customer loyalty, even as margins tighten. Discover strategies for retailers to subsidize free shipping and drive growth, drawing from innovations in loyalty programs by giants like Walmart and Target. Uncover fascinating insights into generational shopping preferences, the evolution from eBay to Amazon, and the enduring power of competitive pricing and wide selection.