Three Ecommerce Realities

News of the eCommerce boom has only increased in intensity as we start to slowly escape from COVID.

How do you square that with the fact that I struggle every day to grow? Why do others have it easier?

First, your expectations are probably wrong. You aren't going to get rich quick. It's an operator's game. If you count the pennies at the beginning, you will be able to count the dollars later. It starts with your financial model.

Second, you still have not defined why you are different. You sell a widget because you found a supplier, fantastic. How long did that take you? What's unique about that? There are hundreds of thousands of suppliers just begging you to start that next eCommerce business. Why should your consumer care? Don't confuse "a consumer can shop for X on my site" with "a consumer will feel compelled to buy X on my site because of ...., rather than ... ". Likely you have the former, not the latter. If your answer to the second point has absolutely anything to do with how great you are at advertising, you are missing the point.

Third, your site is probably slow. If your site isn't fast, people aren't going to want to stay on it. That's it.

If you don't start here, it doesn't matter what you put on your site, how you promote it on Facebook, etc.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
Previous
Previous

The Differences Between Dropshipping & Building A Marketplace

Next
Next

3PLCentral Acquires Skubana