Salesforce Not Credible: It's Not Your Goto-Market It's Your Product
Explore the challenges facing Salesforce Commerce and why its once-great platform is now plagued by stagnation and lack of innovation. Discover the key elements needed to reboot Salesforce's Commerce product, and understand why customers are losing trust despite recent AI advancements. Learn why a credible product vision and a trusted roadmap are essential for Salesforce's recovery.
Why Did I Leave Software Development? Job/Personality Fit
Discover why I transitioned from software development to consulting, exploring how understanding your strengths and passions can lead to greater career fulfillment. Learn the value of self-awareness and how combining technical skills with customer engagement can become a professional superpower.
Target Earnings: Management Team Has Overstayed Their Welcome
Explore Target's disappointing Q1 FY2025 earnings, revealing significant struggles in eCommerce growth and overall sales compared to Walmart. Discover how price cuts, discretionary spending, and grocery sales are impacting their performance. Understand why Target's high cost structure and slow adaptability are causing concerns, and learn why the management team may need a change. Get insights into the challenges and potential future of this retail giant.
A Fisherman's Tale: What My Grandfather's Block of Ice Taught Me About Business Transformation
Learn valuable lessons about business transformation from a simple block of ice. Discover how breaking down tasks into immediate, medium, and long-term goals can sustain progress and deliver value. Understand the importance of achieving small and medium-sized victories to motivate your team and stakeholders. This article provides practical insights for navigating the complexities of digital technology and organizational change.
Walmart Earnings: Tem-who? Amaz-who? Get Behind the Retail Leader
Explore Walmart's impressive Q1 FY2025 earnings, with key highlights including 3.8% comparable store sales growth, a 12.9% rise in operating income, and a 22% surge in eCommerce. Learn how new business ventures like ads, memberships, and data contributed significantly to their success. Discover strategic lessons for investing in higher margin activities and understanding true growth metrics.
Shein Working To Get NRF Membership: Cannot Make This Up
Discover Shein's efforts to join the NRF and gain legitimacy amid regulatory concerns. Explore questions about Amazon's Chinese suppliers and the standards for a US listing. Understand the implications of Shein's investments and compliance strategies.
Shopify Got The Wall Street Memo: Grow Cash Flow Faster Than Revenue
Profitability is not enough anymore - it ensures only survival, not efficient growth. Necessary but not sufficient. Amazon and Shopify successful got the memo that the growth of free cash flow is paramount these days.
RMW Commerce Content Manifesto: Why do I do what I do?
In my writing and content production, I focus on providing valuable insights to a mid-market and enterprise-level eCommerce audience, including brands, retailers, marketplaces, agencies, and investors. My content is designed to help decision-makers make better choices, gain new perspectives on familiar topics, and uncover important truths.
Why Does Lousy Fulfillment Tank Revenue?
Recent Forrester data reveals significant performance differences between high and low maturity 3PLs, with top providers showing notable improvements in fulfillment costs, on-time delivery rates, and pick-to-ship cycle times. Dive deeper into this topic and learn how to improve your fulfillment strategies in our detailed article.
Consumers Trading Down? You Bet They Are
Recent retail data from Amazon and the National Retail Federation (NRF) highlight a shift in consumer buying habits towards value-driven purchases. Consumers are more price-conscious and are opting for lower-cost alternatives when available.
Amazon and FedEx Flirted Last Year?
Dive into the intriguing possibility of Amazon and FedEx reigniting their partnership in this thought-provoking article. Despite years of distancing, recent hints suggest a potential collaboration to enhance Amazon's returns experience. Explore the potential benefits for both giants, from addressing Amazon's logistical gaps to bolstering FedEx's declining volume. Join us as we speculate on the future of this potential union and its implications for the e-commerce landscape.
Welcome to Shoptalk, VTEX Dinner Exposes Hot Trends, Composability Necessity
Discover the latest insights and trends discussed at the VTEX Executive Dinner, where industry experts gathered to explore the future of retail and commerce. From the evolution of AI in customer interactions to the impact of major marketplaces like Temu and Shein, delve into the strategies shaping the industry in 2024. Learn about the practicality of composable commerce in enterprise settings and the challenges of large-scale replatforming efforts. Gain valuable insights to stay ahead in the ever-changing retail landscape.
The End of The Free Shipping Era Greatly Exaggerated
Explore the shifting dynamics of free shipping in the retail industry with our insightful article. Delve into the findings of a recent survey by PYMNTS and Adobe, revealing the crucial role of free shipping in customer loyalty, even as margins tighten. Discover strategies for retailers to subsidize free shipping and drive growth, drawing from innovations in loyalty programs by giants like Walmart and Target. Uncover fascinating insights into generational shopping preferences, the evolution from eBay to Amazon, and the enduring power of competitive pricing and wide selection.
Personalization Is Overrated: Won't Save Your Business
Amidst the hype surrounding 'personalization' in business, it's time to reconsider its true impact. Contrary to popular belief, shared experiences and compelling offers often trump personalized marketing tactics. In this article, we delve into why business fundamentals like inventory management and offer quality matter more than ever in today's retail and eCommerce landscape.
Klaviyo Earnings and Future: Shopify’s Mid-Market E-mail/SMS Automation Tool
From Klaviyo's latest earnings, we've distilled four key takeaways. Notably, there's been significant growth in the mid-market segment, with an 80% increase in customers paying over $50k/year, totaling 143k customers. However, pressure on gross margins, a declining revenue growth forecast for 2024, and concerns regarding non-GAAP measures raise questions about the company's trajectory. Looking ahead, Klaviyo's potential expansion into CRM territory, particularly tailored for Shopify, may shape its future amidst a competitive landscape.
Next Year Shopify GMV Will Reach 50% Amazon Third-Party GMV - What's Next?
Explore the future of eCommerce as Shopify's growth trajectory forecasts it surpassing Amazon's third-party Gross Merchandise Volume (GMV) by 2036 and potentially outpacing Amazon's total GMV by 2038. Discover the factors fueling Shopify's ascent, from strategic acquisitions to potential dominance in payment processing, and the challenges Amazon may face with emerging competitors like Shein and Temu. Join us as we delve into the transformative dynamics of the eCommerce landscape, highlighting the opportunities and challenges posed by these industry giants.
Walmart In Talks to Buy Vizio TV - Not Clear It Will Work: "It's The Streaming Apps Stupid"
Walmart's potential acquisition of Vizio signals a foray into TV advertising, but challenges lie ahead. While access to Vizio's TV operating system opens new advertising avenues, Walmart faces stiff competition from industry leaders like Amazon and Google. The article explores the implications of this move and Walmart's strategy in navigating the complex landscape of advertising.
Shopify Winter Editions Enterprise Update: Missed Opportunities Abound
Shopify's recent Winter Editions update left many questions unanswered and opportunities untapped. From missed partnerships to unclear positioning, the update fell short of addressing key concerns for enterprise users. Learn more about the overlooked aspects of Shopify's latest enterprise offerings and the implications for businesses seeking scalable solutions.
The "Micro" in MACH Means Independently Deployable, Lightweight, with Clear Interfaces
The article delves into the insights of renowned software design expert Martin Fowler, offering a fresh perspective on organizing eCommerce around business capabilities. It navigates through the ongoing architecture debates, drawing parallels with historical technology trends and providing practical advice for decision-making.
2024 Looks Brighter Than 2023 Did At This Time: Amazon's AWS Growth Shows Optimism
The article delves into recent positive revisions in economic forecasts, low unemployment rates, and the normalization of supply chains. It also discusses expectations of interest rate cuts and the anticipated growth and profitability for the year ahead.