eCommerce Rick Watson eCommerce Rick Watson

Shopify Summer Editions: Raising the Water Level

Explore how Shopify's Summer Editions release goes beyond unification, raising the water level with more defaults, competitive checks, and enhanced convenience. Discover key updates like unified inventory, advanced analytics, and improved POS integration. This comprehensive review highlights Shopify's strategic moves to close gaps with competitors and elevate merchant and buyer experiences.

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eCommerce Rick Watson eCommerce Rick Watson

MACH Alliance Event Offers Community, New Questions, And An Elephant 🐘

Discover the highlights and insights from the MACH Alliance event, where technology leaders discussed transformative journeys of multi-billion dollar retailers, the evolving role of Shopify in the enterprise landscape, and the growing prominence of composable solutions. Dive into the key takeaways from industry experts and the strategic implications for vendors and agencies navigating this dynamic environment.

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SaaS Rick Watson SaaS Rick Watson

Salesforce Not Credible: It's Not Your Goto-Market It's Your Product

Explore the challenges facing Salesforce Commerce and why its once-great platform is now plagued by stagnation and lack of innovation. Discover the key elements needed to reboot Salesforce's Commerce product, and understand why customers are losing trust despite recent AI advancements. Learn why a credible product vision and a trusted roadmap are essential for Salesforce's recovery.

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Consulting Rick Watson Consulting Rick Watson

What if the Dust Never Settles? A Call to Action

Discover why eCommerce brands and retailers must embrace experimentation and avoid the trap of overcorrecting to certainty. Learn how to navigate turbulence, encourage innovation, and adapt to an ever-changing market landscape. Understand the importance of making confident decisions with limited information and why a culture of cautiousness can lead to stagnation. Get insights on regaining business agility and thriving in uncertain times.

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