Grocery Dive: Heinen’s dropped Instacart. Will other grocers follow suit?
Against the backdrop of consumers being price-sensitive amid high inflation and grocers seeking more control over the consumer relationship, removing e-commerce middlemen will likely be a natural tendency for grocers going forward, said Rick Watson, CEO and founder of RMW Commerce Consulting.
Retail Is Your Business: Big Name Retailers vs. Instacart
Rick Watson, CEO of RMW Commerce Consulting, whose work is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses, offers insights into the increasingly relevant issue on this episode of Retail Is Your Business Podcast.