It feels this week that the efficiency strategy has finally flown into a mountain as Amazon has canceled one of the only programs which allowed customers to feel better about their purchase - Amazon Smile.

Andy Jassy published a note giving an update to the world on Amazon layoffs: the number is now 18,000 which is significant!

And by the way a lot of those numbers are from their people experience team -- so much for becoming Earth's Best Employer?

Many companies want to make a shift to digital commerce, but don't have the organizational talent across the board, or the vision to make it happen.